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Privacy Policy

This is the Privacy Notice for all services advertised on Eszter Aliz Education's website. Do NOT proceed with using the website or booking services if you do not accept the Privacy Notice.

Our contact details 

Eszter A.

info@eszteralizeducation.com

What type of information we have 

I (below also referred to as ‘the Tutor’) recognise my role as a ‘data controller, meaning I determine the purposes for which and the manner in which personal data of parents, carers and children will be processed. Personal data is information that relates to an identified or identifiable individual. My policy is that personal data relating to the children, parents and carers (below also referred to as ‘You’) will only be collected and stored as absolutely necessary, and will strictly only be used for the purposes as told to You.

 

The following data will be stored and collected of parents and carers:

 

  • Name;

  • Home address;

  • Phone number and email address.

  • Monthly Timesheet;

  • Tuition Fee Breakdown;

  • Fees Agreement.

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The following data will be collected and stored of the children tutored:

 

  • Name;

  • Age;

  • Lesson Plans and Learning Progress Reports.

 

The above personal information will be collected when the initial enquiry is made by parents and will be retained until my tuition services are used.

 

I treat all the above data as strictly confidential and will be used under the following circumstances:

 

  • Where I need to deliver the tuition services as agreed with You.

  • Where I need to comply with a legal obligation.

  • Where it is necessary for my legitimate interests (or those of a third party), and Your fundamental interests and rights do not override those obligations.

  • Personal data of children will only be shared without the consent of parents in a situation where child protection is necessary.

 

I will only retain the personal data until it is necessary for the purposes it has been collected for.

Data Sharing

I will share Your personal information with third parties where required by law, where it is necessary to administer the working relationship with You or where I have another legitimate interest in doing so. 

  

The following third-party service providers process personal information about You for the following purposes:  

 

  • Regulatory bodies - only in the circumstances when necessary for the welfare and protection of the children.

Rights of Access, Correction, Erasure and Restriction

Your duty to inform the Tutor of changes 

  

It is important that the personal information I hold about You is accurate and current. Please keep the Tutor informed if Your personal information changes during your working relationship with the Tutor. 

  

Your rights in connection with personal information 

  

Under certain circumstances, by law You have the right to 

  

  • Request access to Your personal information 

  • Request correction of the personal information that I hold about You;

  • Request erasure of your personal information;

  • Object to processing of Your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about Your particular situation which makes You want to object to processing on this ground;

  • Request the restriction of processing of Your personal information;

  • Request the transfer of Your personal information to another party. 

 

If You want to review, verify, correct or request the erasure of Your personal information,  object to the processing of Your personal data, please contact the Tutor.

  

No fee is required from You to access Your personal information (or to exercise any of the other rights). 

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What the Tutor may need from You 

  

I may need to request specific information from You to help me confirm your identity and ensure Your right to access the information (or to exercise any of Your other rights). This is another appropriate security measure to ensure that personal information is not disclosed to any person who has no right to receive it. 

  

Right to Withdraw Consent  

  

In the limited circumstances where You may have provided Your consent to the collection, processing and transfer of Your personal information for a specific purpose, You have the right to withdraw Your consent for that specific processing at any time. To withdraw Your consent, please contact the Tutor. Once I have received notification that You have withdrawn Your consent, we will no longer process Your information for the purpose or purposes You originally agreed to, unless we have another legitimate basis for doing so in law. 

  

CHANGES TO THIS PRIVACY NOTICE   

I reserve the right to update this privacy notice at any time. I will provide You with a new privacy notice when I make any substantial updates. I may also notify You in other ways from time to time about the processing of your personal information. 

Terms & Conditions

This is the Terms and Conditions for all services advertised on Eszter Aliz Education's website. Do NOT proceed with using the website or booking services if you do not accept the Terms and Conditions.

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We reserve the right to update these Terms and Conditions, and will notify Clients of any substantial changes in writing.


 

Frequently used expressions and definitions in this document

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Client

Parents, carers or any other individuals, institutions and organisation to whom Services are delivered by Eszter Aliz Education

Services

Services to be performed under the terms of the Agreement between Eszter Aliz Education and the Client

Children

The child in the care of the Client tutored by Eszter Aliz Education.

Our contact details 

Eszter A.

info@eszteralizeducation.com

Compensation

In consideration for the Services, the Client agrees to pre-pay Eszter Aliz Education the hourly rate for the total number of hours agreed for the calendar month. Payment must be received no later than 48 hours prior to the first scheduled session of the month. In the event of delayed payment, Eszter Aliz Education reserves the right to suspend all services until full payment has been received. If the Client requests that the duration of the delivery of Services be shorter than one hour, the full hourly rate shall still apply. Private Tutoring only: Upon request by the Client, a trial lession may be provided free of charge for up to one hour; any time exceeding this will be charged on a pro rata basis at the standard hourly rate.

Cancellation Policy and Late Arrivals

If the Client cancels the scheduled Services more than 48 hours in advance, the Services may be either refunded or rescheduled at no additional charge, subject to mutual agreement between the Client and the Eszter Aliz Education.

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If the Client cancels the Services with less than 48 hours' notice, the Services shall be deemed delivered and will not be eligible for refund or rescheduling.

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If the delivery of Services begins late due to a delay on Eszter Aliz Education’s part, the full duration of the lesson will still be provided, with timing to commence upon the Eszter Aliz Education’s arrival.

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If a lesson begins late due to a delay by the Client, the Services will end at the originally scheduled time, and no refund or adjustment will be made for the lost time.

Force Majeure

If either party fails to perform their agreed obligations due to unforeseeable circumstances (Force Majeure), such as a declaration of war, a disease epidemic, a hurricane, earthquake, or “Act of God”, industrial action or delays impacting the UK rail network or the London underground, the Services will be fully refunded or rescheduled at a different time free of charge.

Terms and Conditions - Additional Terms for Private Tutoring

Services

The purpose of the Private Tutoring Services provided by Eszter Aliz Education is strictly educational, not childcare. Therefore, I request that at least one parent or carer be present at the premises during the delivery of the Services, either within earshot or in the same room. The tuition sessions take place at the Client’s home or online. In case of online tuition, I also request a parent or carer is present in the same room where the child is attending the lesson.

 

Before the start of delivering the Services, I introduce parents and carers to my educational and professional background, providing them with copies of my credentials upon request.

 

Parents and carers are always welcome to ask questions and observe my lessons at any point during the delivery of the Tutoring Services.

Health and Safety General

Health and Safety are the responsibility of both Eszter Aliz Education and the Client.

 

The Tutor will:

 

  • Wash hands upon arrival.

  • Sanitise the teaching materials after use.

  • Use teaching materials which are age-appropriate for the children and pose no health and safety risk for them.

  • Uphold a non-smoking policy.

  • Cancel the lesson in case of sickness.

 

The Client will:

 

  • Ensure the tutoring premises are free of health and safety hazards for both the tutor and the children before the start of the lesson;

  • Cancel the lesson in case of sickness.

Safeguarding

If the Client cancels the scheduled Services more than 48 hours in advance, the Services may be either refunded or rescheduled at no additional charge, subject to mutual agreement between the Client and the Eszter Aliz Education.

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If the Client cancels the Services with less than 48 hours' notice, the Services shall be deemed delivered and will not be eligible for refund or rescheduling.

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If the delivery of Services begins late due to a delay on Eszter Aliz Education’s part, the full duration of the lesson will still be provided, with timing to commence upon the Eszter Aliz Education’s arrival.

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If a lesson begins late due to a delay by the Client, the Services will end at the originally scheduled time, and no refund or adjustment will be made for the lost time.

Safeguarding

 Purpose and Responsibility

 

The purpose of the policy is:

 

  • To protect children and young people receiving tutoring services from harm;

  • To respond to any allegations or concerns relating to the welfare of a child or young person to whom tutoring services are provided to.

 

I recognise my responsibility in safeguarding students. This responsibility includes: 

 

  • Ensuring my Enhanced DBS check is up-to-date;

  • Endeavouring to keep up-to-date with any new information about safeguarding and child protection, and updating this policy accordingly to include any changes;

  • Reporting safeguarding concerns correctly to the relevant bodies, following the Local Safeguarding Children Board (LSCB) procedures.

 

Reporting safeguarding concerns 

 

If a student tells me that they or another child is being abused I will:

  •  show that I have heard what they are saying and that I take their allegations seriously;

  •  Encourage the child to talk, without prompting them or asking them leading questions. I will not interrupt when a child is recalling significant events and will not make a child repeat their account;

  •  Reassure the child that they can tell me anything that is worrying them, but that I cannot promise not to tell anybody because some things have to be passed on to keep them safe; 

  • explain what actions I must take, in a way that is appropriate to the age and understanding of the child; 

  • record what I have been told, as soon as I can, using exact words where possible; • make a note of the date, time, place and people who were present during the disclosure. I will contact the Safeguarding Lead for the relevant Local Authority. If I am concerned that the child is in immediate danger, I will call the police.

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 It is not my responsibility to attempt to investigate the situation myself.

 

If I have suspicions of a safeguarding or welfare concern regarding one of my students, I will contact the Safeguarding Lead for the relevant Local Authority. If I am concerned that the child is in immediate danger, I will call the police. 

 

Relevant Training:

 

  • Level 3 Child Protection Advanced

  • Level 2 Safeguarding Children in Health and Social Settings

  • Level 2 The Prevent Duty in an Early Years Environment

Positive Behaviour

I provide a tutoring environment where children learn to respect themselves, others and their surroundings, and their personalities are valued. I aim to:Ensure that I act as a positive role model for children;Encourage children to collaborate and communicate during the learning process, to develop their social skills.Encourage consideration for others, our surroundings and property;Praise children for their positive behaviour as a way of showing I value and respect them.Work in partnership with parents and carers.I keep rules to a minimum and always ensure they are appropriate to their age and developmental stage.In case of misbehaviour:I always acknowledge and ensure the child understands that it is the behaviour that is not acceptable, not the child.I will handle the behaviour in a way that is appropriate for their age and developmental stage;I will NEVER raise my voice or humiliate the children;All behaviour issues will be sensitively discussed with parents and carers.

Parents and Carers as Partners

I believe that parents, carers and tutors need to work closely together to achieve the best quality education for the child. Therefore, my policy here is to:

 

  • Recognise and respect parents and carers as the child’s first and most important educators;

  • Invite parents and carers to understand my teaching method, qualifications and relevant training to generate confidence in my role to teach their child;

  • Provide constant feedback on the child’s progress and welcome questions and concerns;

  • Provide parents and carers with a copy of this policy document before the start of delivering services;

  • Form a written agreement with parents regarding payment and fees;Find out and keep in mind parents’ needs and expectations regarding the tutoring process.

Electronic Devices

During the tutoring session, I focus all my attention on the children, therefore, I do not use my mobile phone, and the device is kept in my bag away from the children at all times.I may use educational PowerPoint, songs or games on the computer as a teaching aid as I see fit for the needs of the children and purpose of the lesson. The computer used during the lessons is only accessed by me. Before using the computer for the first time, we discuss our ‘Computer Rules’, and children under no circumstances are left unsupervised with the computer.During online lessons, I request that children’s use of electronic devices is supervised by parents or carers present on the premises.

Last Updated: 2 March 2025

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